{"id":4392,"date":"2025-12-15T14:13:03","date_gmt":"2025-12-15T14:13:03","guid":{"rendered":"http:\/\/lumai.omnicom-dev.com\/demo-02\/?post_type=event&p=4392"},"modified":"2025-12-15T14:13:03","modified_gmt":"2025-12-15T14:13:03","slug":"building-ai-driven-customer-journeys","status":"publish","type":"event","link":"https:\/\/lumai.bold-themes.com\/demo-02\/events\/building-ai-driven-customer-journeys\/","title":{"rendered":"Building AI-Driven Customer Journeys"},"content":{"rendered":"

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FRIDAY, JUNE 12TH<\/strong><\/span><\/span><\/h3><\/header>
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Building AI-Driven Customer Journeys

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Marina Bay Sands, Singapore<\/span><\/span><\/h3><\/header><\/div><\/div><\/div><\/div><\/div>
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event details<\/span><\/span><\/h5><\/header>
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March 19, 2027<\/span><\/span><\/div>
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10:30\u201311:15 AM<\/span><\/span><\/div>
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New Expo & Conference Center<\/span><\/span><\/div>
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$120.00<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div>
Dr. Lena Chen<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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GET TICKETS<\/span><\/div>
<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>
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TOPICS<\/h4>01<\/span><\/div>
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Attendees will gain insights into:<\/div><\/header>
<\/span><\/span><\/span><\/span><\/div><\/div>
How leading banks use\u00a0machine learning\u00a0to predict customer needs.<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div>
The role of\u00a0ethical AI\u00a0and transparency in building trust. <\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div>
Design principles for seamless\u00a0omnichannel financial experiences.<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div>
The future of\u00a0embedded finance\u00a0and open banking ecosystems.<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div><\/div><\/div><\/div>
What the talk covers<\/div><\/header>
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<\/p>\n

This session explores how digital banks are evolving from\u00a0AI-powered customer experiences\u00a0and\u00a0smart automation to\u00a0sustainable finance models\u00a0and\u00a0regulatory innovation. Whether you\u2019re a fintech founder, digital strategist, or banking professional, this talk offers a roadmap to building the\u00a0bank of the future, one that\u2019s intelligent, inclusive, and human-centered.<\/p>\n

\n<\/div>

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SPEAKER<\/h4>02<\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Attendees will gain insights into:<\/div><\/header>
<\/span><\/span><\/span><\/span><\/div><\/div>
How leading banks use\u00a0machine learning\u00a0to predict customer needs.<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div>
The role of\u00a0ethical AI\u00a0and transparency in building trust. <\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div>
Design principles for seamless\u00a0omnichannel financial experiences.<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div>
The future of\u00a0embedded finance\u00a0and open banking ecosystems.<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div><\/div><\/div><\/div>
What the talk covers<\/div><\/header>
<\/span><\/span><\/span><\/span><\/div><\/div>
<\/p>\n

This session explores how digital banks are evolving from\u00a0AI-powered customer experiences\u00a0and\u00a0smart automation to\u00a0sustainable finance models\u00a0and\u00a0regulatory innovation. Whether you\u2019re a fintech founder, digital strategist, or banking professional, this talk offers a roadmap to building the\u00a0bank of the future, one that\u2019s intelligent, inclusive, and human-centered.<\/p>\n

\n<\/div>

<\/span><\/span><\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

HOST<\/h4>03<\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Attendees will gain insights into:<\/div><\/header>
<\/span><\/span><\/span><\/span><\/div><\/div>
How leading banks use\u00a0machine learning\u00a0to predict customer needs.<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div>
The role of\u00a0ethical AI\u00a0and transparency in building trust. <\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div>
Design principles for seamless\u00a0omnichannel financial experiences.<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div>
The future of\u00a0embedded finance\u00a0and open banking ecosystems.<\/span><\/span><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div><\/div><\/div><\/div>
What the talk covers<\/div><\/header>
<\/span><\/span><\/span><\/span><\/div><\/div>
<\/p>\n

This session explores how digital banks are evolving from\u00a0AI-powered customer experiences\u00a0and\u00a0smart automation to\u00a0sustainable finance models\u00a0and\u00a0regulatory innovation. Whether you\u2019re a fintech founder, digital strategist, or banking professional, this talk offers a roadmap to building the\u00a0bank of the future, one that\u2019s intelligent, inclusive, and human-centered.<\/p>\n

\n<\/div>

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<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>

Who will attend<\/span><\/span><\/h3><\/header>
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Bank digital innovation teams<\/div>
People exploring how AI can improve customer journeys, reduce friction, and introduce intelligent automation inside traditional and neobanking environments.<\/div><\/div><\/div>
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UX & Service Designers<\/div>
If you create user journeys, interfaces, or onboarding experiences, this session offers frameworks you can apply directly.<\/div><\/div><\/div>
<\/span><\/span><\/span><\/span><\/div><\/div><\/div><\/div><\/div>
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Fintech founders<\/div>
Individuals who are building new tools, apps, and platforms and want to understand what the future banking landscape will demand.<\/div><\/div><\/div>
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Policy & Governance Leaders<\/div>
Regulators, compliance professionals, and ethics advisors who need to understand how AI-driven finance can remain transparent, fair, and trustworthy.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>
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upcoming events<\/h4><\/div>
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upcoming events<\/h4><\/div>
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upcoming events<\/h4><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>
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Now Available<\/span>Super early bird<\/strong> pre-sale<\/span><\/span><\/h3><\/header>
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$530<\/span><\/div>
$130<\/span><\/div><\/div>
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GET TICKETS<\/span><\/div>
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Credibly innovate granular internal or “organic” sources whereas high standards in web-readiness. Energistically scale future-proof core competencies vis-a-vis impactful experiences. Dramatically synthesize integrated schemas with optimal networks.<\/p>\n","protected":false},"featured_media":4386,"template":"","event_category":[42],"class_list":["post-4392","event","type-event","status-publish","has-post-thumbnail","hentry","event_category-workshop","article-list-item","animate"],"_links":{"self":[{"href":"https:\/\/lumai.bold-themes.com\/demo-02\/wp-json\/wp\/v2\/event\/4392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumai.bold-themes.com\/demo-02\/wp-json\/wp\/v2\/event"}],"about":[{"href":"https:\/\/lumai.bold-themes.com\/demo-02\/wp-json\/wp\/v2\/types\/event"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lumai.bold-themes.com\/demo-02\/wp-json\/wp\/v2\/media\/4386"}],"wp:attachment":[{"href":"https:\/\/lumai.bold-themes.com\/demo-02\/wp-json\/wp\/v2\/media?parent=4392"}],"wp:term":[{"taxonomy":"event_category","embeddable":true,"href":"https:\/\/lumai.bold-themes.com\/demo-02\/wp-json\/wp\/v2\/event_category?post=4392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}